At OD ONLINE HOMESEVA PVT LTD (“we,” “our,” or “us”), accessible at www.homeseva.online, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, share, and protect the information you provide while using our website and services.

1. Information We Collect

• Personal Information: Name, phone number, email address, mailing address, payment details (processed securely via trusted third-party gateways), and account credentials (when applicable).
• Non-Personal Information: IP address, browser type, device information, and usage data (such as pages visited and time spent on our site), along with cookies and tracking technologies.
• Service-Specific Information: Order details (puja bookings, product purchases, and other services), and preferences based on your interactions with our website.

2. How We Use Your Information

• To process orders and service bookings.
• To provide customer support and respond to your inquiries.
• To improve our website’s functionality and enhance user experience.
• To send order updates, promotional offers, and service-related emails (with clear opt-out options).
• To ensure security and prevent fraudulent activities.

3. Sharing Your Information

• We do not sell, trade, or rent your personal data. However, your information may be shared with:
• Service providers (e.g., payment processors, delivery partners).
• Legal authorities, if required by law or to protect our rights.
• Third-party analytics services (such as Google Analytics) to improve our offerings.

4. Data Security

• We implement robust security measures including SSL encryption, restricted internal access, and regular audits to protect your personal data.

5. Cookies & Tracking Technologies

• Our website uses cookies to enhance your experience. You can manage or disable cookies through your browser settings, though this may affect some features on our site.

6. Your Rights & Choices

• You have the right to access, update, or delete your personal information.
• You may opt out of marketing emails and notifications at any time.
• You can request details on how your data is processed by contacting us.

7. Third-Party Links

• Our website may include links to third-party sites. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies before providing any personal information.

8. Changes to This Privacy Policy

• We may update this policy periodically. Any changes will be posted on this page along with an updated Effective Date.

9. Contact Us

By using our website, you consent to the practices described in this Privacy Policy. Thank you for trusting OD ONLINE HOMESEVA PVT LTD!