At OD ONLINE HOMESEVA PVT LTD (“we,” “us,” or “our”), accessible at www.homeseva.online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name, contact details (phone number, email address, address)
- Billing and payment details (processed securely via third-party payment gateways)
- Account login credentials (if applicable)
B. Non-Personal Information
- IP address, browser type, and operating system
- Usage data (pages visited, time spent on our site, etc.)
- Cookies and tracking technologies
C. Service-Specific Information
- Order details (puja bookings, product purchases, and services availed)
- Preferences and interests based on interactions with our website
2. How We Use Your Information
We use collected information to:
- Process orders and service bookings
- Provide customer support and respond to inquiries
- Improve website functionality and user experience
- Send order updates, promotions, and service-related emails (with opt-out options)
- Ensure security and prevent fraudulent activities
3. Sharing Your Information
We do not sell, trade, or rent your personal data. However, we may share it with:
- Service providers (e.g., payment processors, delivery partners)
- Legal authorities (if required by law or to protect our rights)
- Third-party analytics services (e.g., Google Analytics)
4. Data Security
We implement security measures to protect your data, including:
- Secure Socket Layer (SSL) encryption for transactions
- Restricted access to personal data within our company
- Regular security audits and updates
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. You can manage or disable cookies through your browser settings. However, some site features may not function properly without cookies.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails and notifications
- Request details on how your data is processed
To exercise these rights, contact us at support@homeseva.online.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
For any privacy-related inquiries, reach out to us at:
Email: support@homeseva.online
Phone: +91 70776 41802
Website: www.homeseva.online
By using our website, you consent to this Privacy Policy. Thank you for trusting OD ONLINE HOMESEVA PVT LTD!
